How to Safely Handle Paperwork When Buying New Electric Bikes on Folksy

Your Guide to Secure Electric Bike Transactions on Folksy

Understanding Essential Documentation

When purchasing a new electric bike on Folksy, reviewing documentation is crucial. This includes verifying the seller's descriptions match the product, checking for any included warranty information, and understanding the return policy. For electric bikes sold in regions like California from 2026 onwards, ensure any necessary certifications (like UL certification) for batteries and chargers are provided and clearly displayed. Legitimate sellers should be able to provide documentation like EN 15194 certificates and CE marking.

Recognizing and Avoiding Common Scams

The 'Resell of Mass-Produced Goods' scam can occur if a seller misrepresents a common, mass-produced electric bike as a unique or artisan item. Always verify the product details and if possible, research the specific model to ensure it aligns with the seller's description. The 'VAT/Customs Payment Phish' is another concern; legitimate charges should be clearly stated upfront or handled through official customs channels, not via suspicious links or direct requests from the seller.

Beware of the 'Fake Handmade Certification' scam. While electric bikes aren't typically 'handmade' in the traditional sense, sellers might falsely claim special modifications or unique features. Ensure any claims about the bike's specifications, power, or compliance with regulations (e.g., 250W motor, 25 km/h speed limit in some regions) are verifiable and supported by documentation. Scammers might also use 'Stolen Artisan Photography' to misrepresent the product, so cross-reference images if possible.

• ✓ Always use Folksy's secure checkout system (PayPal or Stripe).
• ✓ Carefully review all product descriptions and seller information.
• ✓ Be skeptical of offers that seem too good to be true or requests for payment outside of the platform.
• ✓ Verify any claims about the electric bike's specifications and compliance with local regulations.
• ✓ If purchasing a high-value item, consider using Safe Trade Services' Premium Plan for added verification and peace of mind.

Securing Your Transaction with Safe Trade Services

For significant purchases, such as new electric bikes which often exceed $500, we highly recommend utilizing Safe Trade Services' Premium Plan. This plan offers enhanced identity verification for both buyer and seller, ensuring a more secure and trustworthy transaction. For lower-value electric bike purchases, the Basic Plan can still provide valuable ID verification.